What's Poppin GR Help Center

Event organizers can access the built-in mobile scanner directly from their event dashboard:

1. Log into your host account on any mobile browser.
2. Navigate to My Events > [Select Event] > Door Scanner.
3. Grant camera permissions to scan attendee QR codes in real time.

Yes! When creating or editing an event, switch the ticketing mode from "Built-in RSVP" to "External Ticketing Link". Enter your target URL (Eventbrite, Square, Dice, custom domain, etc.), and the primary "Get Tickets" button will safely redirect attendees to your platform of choice.

It's returned to Draft status rather than being deleted. Once you've made the necessary updates, it's automatically resubmitted for review. No need to manually resubmit.

For events with RSVP required, you'll get a reminder once the event reaches 75% capacity, and you can invite friends to gauge their interest before fully committing. For events without an RSVP requirement, "Maybe" is more informal. It just helps the organizer get a sense of who might show up.

Yes, anytime, for any event managed directly on our platform (this doesn't apply to externally-ticketed paid events. Cancel those through the original ticketing provider). Cancelling a free event's RSVP opens up a spot for anyone on the waitlist. We also track cancellations and late cancellations, which organizers can see when reviewing their event.

Make sure the browser has camera permission enabled, hold the code steady in good lighting, and try moving closer/farther to get it in focus. If it still won't scan, you can always check attendees in manually from the same page instead.

The public directory only shows published, live listings. Find your own drafts, pending listings, and other events you're involved with on your Profile Dashboard instead.